Privacy Notice
This privacy notice tells you how your personal information will be used. If you have any questions or concerns, please contact: jack@jfwoxfordcounselling.co.uk
What information is collected via this website
The following information is collected via the contact form on this website, or if you choose to contact me by email or phone:
- Name, contact details, and any other information you choose to disclose.
Lawful bases and data protection rights
Under UK data protection law, we must have a “lawful basis” for collecting and using your personal information. There is a list of possible lawful bases in the UK GDPR. You can find out more about lawful bases on the ICO’s website. Which lawful basis we rely on may affect your data protection rights which are set out in brief below. You can find out more about your data protection rights and the exemptions which may apply on the ICO’s website:
Your right of access - You have the right to ask us for copies of your personal information. You can request other information such as details about where we get personal information from and who we share personal information with. There are some exemptions which means you may not receive all the information you ask for. Read more about the right of access.
Your right to rectification - You have the right to ask us to correct or delete personal information you think is inaccurate or incomplete. Read more about the right to rectification.
Your right to erasure - You have the right to ask us to delete your personal information. Read more about the right to erasure.
Your right to restriction of processing - You have the right to ask us to limit how we can use your personal information. Read more about the right to restriction of processing.
Your right to object to processing - You have the right to object to the processing of your personal data. Read more about the right to object to processing.
Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you. Read more about the right to data portability.
Your right to withdraw consent – When we use consent as our lawful basis you have the right to withdraw your consent at any time. Read more about the right to withdraw consent.
If you make a request, we must respond to you without undue delay and in any event within one month.To make a data protection rights request, please contact us using the contact details at the top of this privacy notice.
The lawful basis used to collect, store and use your personal information on this website is: legitimate interests. This means I'm collecting or using your information because it benefits you and allows me to offer you my services, without causing an undue risk of harm to anyone. All of your data protection rights may apply, except the right to portability. The legitimate interest in question is: To respond to enquiries submitted through the website, by email or by phone.
Where we get personal information from
The only data collected will be provided directly by you via the contact form on this website, or by email or phone.
How long is your information kept?
Information submitted in the enquiry form will be held for 5 years unless you request for it to be deleted under the right to erasure detailed above.
Who will it be shared with?
Information submitted through the enquiry form or by email will not be shared with anyone. Exceptions to this exist in cases where I am legally or ethically required to break confidentiality, such as when required to by a court of law, or if you disclose information that indicates there is a significant risk of harm to yourself or others.
How to complain
If you have any concerns about the use of your personal data, you can make a complaint using the contact details at the top of this privacy notice.
If you remain unhappy with how we’ve used your data after raising a complaint with me, you can also complain to the ICO.
The ICO’s address:
Information Commissioner’s Office Wycliffe House Water Lane Wilmslow Cheshire SK9 5AF Helpline number: 0303 123 1113Website: https://www.ico.org.uk/make-a-complaint